Operations Assistant
Coordinate requests, confirm details, track assignments, and support the team from intake to completion.
Careers are for internal roles that help The Naija Concierge deliver organized, documented, and professional support for visitors, diaspora clients, families, and business guests.
The Naija Concierge needs people who can communicate clearly, organize details, follow up fast, and protect the client experience from the first message to completion.
Coordinate requests, confirm details, track assignments, and support the team from intake to completion.
Assign field support, monitor timing, communicate updates, and keep clients informed during active requests.
Handle client messages, confirmations, follow-ups, reminders, and post-service satisfaction checks.
Maintain records, organize documents, support invoicing, and keep internal information clean and current.
Support social media, client stories, campaigns, community visibility, and brand communication.
Review service proof, check updates, verify documentation, and help maintain operating standards.
This structure prevents the wrong applicants from entering the wrong backend flow. Internal staff apply here. Field providers apply through the Gigster app. Businesses apply through the Partner app.
Internal roles inside the company: support, operations, dispatch, admin, marketing, and quality control.
Independent field/service providers such as drivers, runners, tour guides, inspectors, and local assistants.
Companies, referral partners, and provider businesses that want to collaborate with The Naija Concierge.
Because the brand is built on trust, applicants are reviewed carefully before interviews, onboarding, or assignments.
Submit your details, role interest, background, and availability.
We review your fit, communication style, and alignment with the brand.
Selected applicants may be invited for a conversation or skills check.
Approved team members receive instructions, expectations, and role guidance.
Gigsters apply through the app onboarding system. Partners apply through the partner application. Clients book services or sign up for membership through the client portal.